1. Acceptance of Terms

By accessing and using AMTEL Ltd's services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Service Description

AMTEL Ltd provides telecommunications services including but not limited to:

• Mobile voice and data services
• Fixed voice and data services
• Mobile money services (MyCash)
• Cloud solutions
• Broadband internet services
• Messaging services

3. User Responsibilities

Users are responsible for:

• Maintaining the confidentiality of account information
• All activities that occur under their account
• Using services in compliance with applicable laws
• Not using services for illegal or unauthorized purposes

4. Payment Terms

All services are subject to payment as per the pricing plans. Payment must be made in advance or as agreed upon in the service agreement. Failure to pay may result in service suspension or termination.

5. Privacy Policy

Your privacy is important to us. We collect and use personal information in accordance with our Privacy Policy. By using our services, you consent to the collection and use of information as described in our Privacy Policy.

6. Service Availability

While we strive to provide continuous service availability, AMTEL Ltd does not guarantee uninterrupted or error-free service. We reserve the right to modify, suspend, or discontinue services at any time with or without notice.

7. Limitation of Liability

AMTEL Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use our services.

8. Changes to Terms

AMTEL Ltd reserves the right to modify these terms and conditions at any time. Users will be notified of significant changes. Continued use of services after changes constitutes acceptance of the new terms.

9. Contact Information

For questions regarding these Terms and Conditions, please contact us:

Email: legal@amtelkom.com

Phone: +252 71 000000

Address: Amal Plaza, Bakaro Market, Mogadishu, Somalia